Error: "An Application Error Occurred" Shows When Creating And Updating Service Request Records
(Doc ID 2553100.1)
Last updated on SEPTEMBER 09, 2020
Applies to:Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
When creating or updating a Service Request record, a error dialog shows with the following message:
"An application error occurred. See incident log for more information."
Steps to replicate:
1. Go to Navigation -> Sales -> Service Request -> Create Service Request
2. Fill up the required Title field.
3. Save and Close
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