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How to Make Some Activity Types Read Only - CX Cloud Mobile (Doc ID 2553260.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.01.0 version, CX Mobile Application

In the attempt to make some activity types read only on mobile app, we have come up with an implementation like this:

new layout "noEdit" (see attachment). This layout is supposed to show only in case specific types have been selected on the record, conditions also in separate screenshot.
Problem 1: In order for this layout to show only for specific types, the field actually needs to be on the layout, which we don't want to have.
Problem 2: The field "type" is displaying values, that we have no idea, where they come from, on the other side, the validation, which is based on field, seems to work.
Problem 3: A newly created formula field, which should inform the user that this record is read only, only shows on android, but not on iOS.- after new installation of the mobile app, the formula field showed.
 

Solution

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In this Document
Goal
Solution
References


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