Customer Advisory: Oracle Argus Products Cloud Services migration to new ticketing system HSGBU Support Cloud
(Doc ID 2553385.1)
Last updated on OCTOBER 23, 2019
Applies to:Oracle Argus Safety Cloud Service
Oracle Argus Affiliate Cloud Service
Oracle Argus Interchange Cloud Service
Oracle Argus Safety Japan Cloud Service
Oracle Argus Mart Cloud Service
Information in this document applies to any platform.
This customer advisory is to inform you that Oracle Health Sciences Product Support will be migrating to a new ticketing system, called the HSGBU Support Cloud, for logging and managing Support Requests (currently known as Service Requests in MOS).
Please find attached PDF document which has further details on the upcoming migration from MOS (My Oracle Support) to HSGBU Support Cloud.
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