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Unable To See Primary Competitor Field On The CX Mobile App In The Opportunity Object (Doc ID 2553435.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, CX Mobile Application

Unable to set Primary Competitor on the CX Mobile App in the Opportunity object

Particular user is not able to see the field Primary Competitor in the Edit layout. User is working in mainline. Same field is available and working fine for Admin user.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login as user > Go to Opportunities > Search for Opty > Edit > Page opens > Primary Competitor field is missing

BUSINESS IMPACT
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The issue has the following business impact:
User is unable to change Primary competitor from CX mobile, same works fine in SUI

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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