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Enabling and Disabling Fields on External Bank Accounts of Employee (Doc ID 2553529.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Version: 11.13.19.04.0

When employees are adding their bank account in Oracle, some of the fields are mandatory by default on the screen. However we noticed that for some of the countries field like BIC Code/IFSC code are optional.

Just to take example of Malaysia, we have BIC code as optional on the Oracle screen.However if we do not enter BIC code while adding bank details, the payments are getting rejected due to missing BIC code by Banks.

Similarly in case of India, Indonesia BIC code is optional on the Oracle form.

Can we make this field as mandatory for the required countries where BIC code is required for payment processing. We are facing lot of payment rejection issues, as employees are not filling up the BIC code details considering it as optional.

Cause

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In this Document
Symptoms
Cause
Solution
References


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