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ORA-00001: unique constraint (FUSION.ZMM_NOTES_U2) violated error while creating notes on opportunity object (Doc ID 2553553.1)

Last updated on OCTOBER 07, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Opportunities

When attempting to save a Note on the Opportunity,
the owners of multiple opportunities got the following error


ERROR
-----------------------
ORA-00001: unique constraint (FUSION.ZMM_NOTES_U2) violated error while creating notes on opportunity object


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. NAV to Opty
2. Drilldown on an Opty record
3. Click Note subtab
4. Click Create button
5. Fill out the content
6. Click Save and Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a new note

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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