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The 'Copy with Attachment' Option Does Not Copy the Attachment (Doc ID 2553648.1)

Last updated on JULY 02, 2019

Applies to:

Primavera Unifier Cloud Service - Version 19.3 to 19.5 [Release 19.3 to 19.5]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When copying a record and including attachments, the attachment is not copied.

EXPECTED BEHAVIOR

The attachment should be included with the copied record.

 

The issue can be reproduced at will with the following steps:

  1. Sign into Unifier and navigate to the applicable Business Process workspace.
  2. Select the record to copy and click on the Gear icon.
  3. Select 'Copy with Attachments', and if needed select a workflow.
  4. Notice that the new record does not contain the attachments from the source record.

Cause

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