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Customer Banks - Not Getting Loaded Through FBDI - Error Message The specified BANK_NAME and BANK_BRANCH_NAME do not exist (Doc ID 2553673.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Customer Import

When attempting to import bank account using customer import method,
the following error occurs.

ERROR
-----------------------
The specified BANK_NAME and BANK_BRANCH_NAME do not exist. Enter an existing bank and bank branch or define a new bank and bank branch


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Fill all required data in customer latest template
2. Review Doc ID 2175412.1 for steps to be followed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use functionalities provided by oracle resulting they need to add bank account manually.

Cause

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In this Document
Symptoms
Cause
Solution
References


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