Customer Banks - Not Getting Loaded Through FBDI - Error Message The specified BANK_NAME and BANK_BRANCH_NAME do not exist
(Doc ID 2553673.1)
Last updated on NOVEMBER 14, 2019
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.19.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, Customer Import
When attempting to import bank account using customer import method,
the following error occurs.
ERROR
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The specified BANK_NAME and BANK_BRANCH_NAME do not exist. Enter an existing bank and bank branch or define a new bank and bank branch
STEPS
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The issue can be reproduced at will with the following steps:
1. Fill all required data in customer latest template
2. Review Doc ID 2175412.1 for steps to be followed
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use functionalities provided by oracle resulting they need to add bank account manually.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |