My Oracle Support Banner

BI Webservice Failing With Server Error 401 (Doc ID 2553830.1)

Last updated on MARCH 21, 2024

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


When a Sales Rep user try to return data using a CRM API the "401" message is returned.
His Sales manager doesn't have this issue.

Our API is calling this Oracle Webservice :



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.