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PaymentInstructionInfo/UserAssignedRefCode Is Blank In ACH File (Doc ID 2554270.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Manage Payments-Process Payment Files

ACTUAL BEHAVIOR
---------------
Payment transmission failing due to PaymentInstructionInfo/UserAssignedRefCode field blank in ACH Payment file.

EXPECTED BEHAVIOR
-----------------------
For this field to be populated and print on ACH Payment file, and allow successful payment transmission.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create custom disbursement payment file format.
2. Create PPR using above > Submit.
3. View payment file > See PaymentInstructionInfo/UserAssignedRefCode field blank.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot send payments.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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