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CX Mobile: Detail Layout is not Matching App Composer (Doc ID 2555037.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, CX Mobile Application

ACTUAL BEHAVIOR
---------------
Task object - Detail Layout in Mobile is not matching app composer , there are several fields on app composer which are not present in Mobile app Task records. All changes are in mainline

EXPECTED BEHAVIOR
-----------------------
Task > Detail Layout in App composer should match with Task detail Mobile view

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. CX mobile > Tasks > Open Task from Task list > Few fields are not present in Mobile

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see expected fields in mobile on detail layout.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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