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How to Report on Service Request History Using Subject Area? (Doc ID 2555092.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.19.01.0 to 11.13.20.04.0 [Release 1.0]
Oracle Fusion B2B Service Cloud Service - Version 11.13.19.07.0 to 11.13.20.01.0 [Release 1.0]
Information in this document applies to any platform.

Goal

How can Service Request History be included in BI Reporting?

Is there a Subject Area that will allow us to include Service Request > Audit History in BI Reporting? We have enabled SR Audit History and we see the Audit History in the Service Request.

Solution

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In this Document
Goal
Solution
References


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