AR - SEPA Direct Debit - Allow "One Per Customer" Rule (Doc ID 2555290.1)

Last updated on APRIL 10, 2024

Applies to:

Goal

On : 11.13.19.01.0 version, Setup Module

AR - SEPA Direct Debit - Allow "One per Customer" rule

Users have to deal with many credit memos each year.
At the moment users can’t do it automatically, as they have to use a regular automatic receipt (to close the Credit Memos) and after to use the SEPA Direct debit receipt for the remaining invoices amount.
But if the user skips the first step, they debit all the invoices without take into account the CM amounts (what is not correct regarding the customer).
It would be nice to debit the invoices and the Credit Memos in the same time (when the total amount of the debit is positive).

It is not possible to use the receipt rule "One per Customer". The payment method receipt rule has to be "One per Invoice" when "ISO direct debit' is checked.
With this setup no credit memo's will be selected by a receipt batch.
We want to setup the receipt rule as "One per Customer" so the credit memo's will be selected also.

Thhis problem seems to be resolved in R11i.
Reference : R11i: AR/IBY: Single European Payments (SEPA) Core Direct Debit in Oracle E-Business Suite: Setup Steps and Flow (Doc ID 1615349.1)
NOTE: Enhancement request Bug 17414472 REW: SEPA DD-RECEIPT RULE “ONE PER CUSTOMER” DISPLAYS NEGATIVE AMOUNTS, to request for allowing One per Customer rule was implemented. The new feature is available through patch 18093268, file ARPDDFB.pls version 115.0.15104.34.

Could users expect to have the same feature in Cloud version ? If yes, when it will be planned (which version) ?

Solution

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