My Oracle Support Banner

SOME REPORTS DON'T EXPORT TO EXCEL, BUT THEY CAN BE EXPORTED TO PDF (Doc ID 2555600.1)

Last updated on OCTOBER 31, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

On : 9.0.0 version, Core Product Functionality

ACTUAL BEHAVIOR
---------------
Web Reports. Customer can create new report, but the output returns no records. This happens in test only. The same work in production. 



EXPECTED BEHAVIOR
-----------------------
Unable to export reports to Excel. It can be generated in other formats

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Responsibility: Warehouse Management WMS on Cloud
2. Navigation Path: User Interface (UI)
3 Go To Web Reports Tab.
4. Run Web Reports.
5. Try to produce output in Excel



Changes

 The issue started when the reports were copied form production into Test. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.