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Federated OCI-IDCS: Logging in to OCI Using the IDCS Login Results In Error "There is a problem with your account. Please contact support." (Doc ID 2555672.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

In your Federated Identity Cloud Service (IDCS) - Oracle Cloud Infrastructure (OCI) environment, when logging in to OCI using your IDCS login, you see an error with "There is a problem with your account. Please contact support."

You're able to login to OCI using your OCI login.

Cause

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