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How to CreateA Number Of New Fields Based On The Value Of A Custom Field in HR Helpdesk (Doc ID 2556076.1)

Last updated on NOVEMBER 29, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.04.0 version, Service Request

How to create a number of new fields based on the value of a custom field?

Desired result - Functionality of the "Solution" section on the HR Helpdesk Details Layout
A number of boxes in the section only appears when the Status of an SR is set to Resolved. Once the Status field is marked as resolved a number of additional fields suddenly appear.
How to replicate this functionality?
 

Solution

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In this Document
Goal
Solution
References


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