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Troubleshooting APEX_WEB_SERVICES for PaaS Managed Cloud Services (Doc ID 2556200.1)

Last updated on DECEMBER 02, 2022

Applies to:

Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Autonomous Transaction Processing - Version NA and later
Autonomous Database on Shared Infrastructure - Version N/A and later
Information in this document applies to any platform.

Purpose

 When running APEX in on premise and OCI database installations, certain steps are used when troubleshooting APEX_WEB_SERVICE problems, such as testing using SQLPlus and UTL_HTTP.  Due to the limitations associated with managed services, the standard troubleshooting steps are not available. This document discusses how to troubleshoot APEX_WEB_SERVICE problems for the PaaS managed database services.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Overview
 Gather the Pertinent Information
 Analyze the Target URL
 Analyze the Customer Certificate
 Finding the Certificate Chain
 SSL Labs Analyze Tool

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