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Shipment Reference Numbers Are Not Flowing Into FTI/HD Consistently (Doc ID 2556746.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Intelligence Cloud Service - Version 18 to 19 [Release 18 to 19]
Information in this document applies to any platform.


This is a non reproducible issue and observed after upgrade to 18c in some scenarios
Shipments are created in OTM and there is a refnum created at the same time of shipment creation
This has a value of say - Y. In HD (FTI), it is seen that this value is missing for some shipments.

Other shipments correctly have the value

The issue can be reproduced at will with the following steps:
1. Shipment created in OTM & sent to FTI via ETL execution
2. Some shipments in FTI do not have shipment refnum values




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