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Previous Campaigns Button not working well when creating a new Sales Campaign (Doc ID 2557552.1)

Last updated on JULY 01, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
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In the creation process of a new Sales Campaign, when Clicking on Previous Campaigns Button, the application is going to the first Page (Select Contacts step), when it should open the Previous Campaign Page where the drop-down of the completed Previous Campaigns can be found.


EXPECTED BEHAVIOR
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Previous Campaigns page should be available in the creation process of a new Sales Campaign.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create Sales Campaign
2. Select Add Contacts
3. Select Previous Campaigns
4. Application does not direct you to the Previous Campaigns page


Cause

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In this Document
Symptoms
Cause
Solution
References


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