Reference Accounts Are Not Getting Updated In The Application Loaded Through 4 Tab Customer Import (Doc ID 2557629.1)

Last updated on MARCH 12, 2021

Applies to:

Goal

On : 11.13.19.04.0 version, Customer Import

Reference Accounts are not getting updated in the application when loading through 4 tab customer import

Users try to update the Reference Accounts for already existing customers in the application, through 4 TAB.

The Customer Import through 4 TAB is shown as Succeeded. But, the when users verify the customers in the application, there are no reference accounts updated.
 

Solution

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