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Payroll Fails For Employee Hired On 5/1/2018 (Doc ID 2557653.1)

Last updated on JULY 02, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, UK - United Kingdom Legislation

PAE assesment run fails for an employee
- hire date of 5/1/2018
- run PAE flow for period 44 2017 Lunar Month. this period has start date of 17-12-17, end date of 13-01-18 and payment date of 12-01-18
The system derives the postponement end date as 5/4/2018

Assessment run fails with:

ERROR
---------
Error was encountered when processing payroll relationship 314.
An error occurred when processing element {ELEM_NAME. (ETNAME=GB_PAE)
An error occurred when processing formula GB_PAE_MAIN.
An error occurred during formula execution. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external function call error occurred for formula GB_PAE_POSTPONE, line 208.)
An external function call error occurred for formula GB_PAE_POSTPONE, line 208.
A system error ORA-01403: no data found occurred in table pay_time_periods at location 507. Your help desk was notified.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Hire employee with 05/01/2017
2. Run PAE for 44 2017 Lunar Month; this period has start date of 17-12-17, end date of 13-01-18 and payment date of 12-01-18
3. Assessment run fails

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete PAE testing

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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