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OTM Mobile Confirm/Start Shipment Throws an Error "An error has occurred. Please see logs for more info" (Doc ID 2557840.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

 
In OTM Mobile app, unable to confirm or start the shipment.

Application throws below error

Steps:
-------
1. Signin to Mobile App with Driver user
2. Select the shipment
3. Then click on start/confirm the shipment

Cause

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In this Document
Symptoms
Cause
Solution
References


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