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Charge Code Description Change In OTM Causes Cost Doubled In FTI (Doc ID 2558192.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Intelligence Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When a charge code’s description was changed in OTM, charges in FTI are duplicated. This results in inflated cost and distorts KPI and Statistics

EXPECTED BEHAVIOR
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When a charge code’s description was changed in OTM, charges in FTI should not be duplicated

STEPS
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The issue can be reproduced at will with the following steps:
1. When a charge code’s description was changed in OTM, charges in FTI are duplicated
2. Inflated cost and distorts KPI and Statistics


Cause

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In this Document
Symptoms
Cause
Solution


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