Escalation Rules For Workflows Based On Country and Task Ruleset (Doc ID 2558219.1)

Last updated on JUNE 25, 2019

Applies to:

Goal

User's have a ruleset with different rules for different countries. Each of these countries has a different limit of days for expiration as a requirement.

User's want to have the expiry period of workflows for escalations to be different for different countries and tasks. BPM worklist only has an option to set different expiry periods for different tasks . So all the countries which have a workflow rule for that task will have the same expiry periods. Is there any way to achieve different expiry period for different tasks?


 

Solution

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