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Fusion US Payroll: Payroll Fails on Some Employees with Error formula US_GET_JURISDICTION, line 521 Work PSD on W4 is missing (Doc ID 2558251.1)

Last updated on JUNE 25, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.04.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, US - United States Legislation
hcre.hcm

When attempting to ,process 27 employees in payroll the following error occurs after legislative update patch.

All employees processed successfully last week and in previous weeks. There have been no common changes to this group of 27 and some employees have not changed at all. All employees at this location have the same Work PSD - 27 failed and the reminder completed successfully. Some of the 27 have garnishments and some do not. Some of the 27 had OT, but so did other employees that processed successfully.

ERROR
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Cause

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In this Document
Symptoms
Cause
Solution


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