Performance Issues with Case Processing Activities (Data Entry, Opening Bulky Cases (with lot of events), Performing Auto Scheduling,…)
(Doc ID 2558283.1)
Last updated on DECEMBER 31, 2024
Applies to:
Oracle Life Sciences Argus Safety Cloud Service - Version 7.0 and laterOracle Life Sciences Argus Safety - Version 4.2.0 and later
Oracle Life Sciences Argus Safety Japan - Version 6.0 and later
Information in this document applies to any platform.
Symptoms
Performance of the application degraded and became unusable when 6-7 users were performing heavy case processing activities.
Within 30 minutes of heavy system use (data entry, opening bulky cases (with lot of events), auto scheduling,…). System became quickly slow.
Observations:
1. The Argus Web Server CPU usage came quickly to 100%.
2. Tab switching in the case form was taking more than a minute.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |