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getExtensionServerLogs Returns "General exception during invocation" (Doc ID 2558513.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Sometimes when call getExtensionServerLogs endpoint to get the SSE logs, it returns following error:



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the API client.
2. Send a request to the following endpoint: /ccadminx/custom/v1/logs?loggingLevel=debug&format=zip
3. No logs are returned from the extension server and following message ""General exception during invocation"" is received in response.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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