My Oracle Support Banner

getExtensionServerLogs Returns "General exception during invocation" (Doc ID 2558513.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Sometimes when call getExtensionServerLogs endpoint to get the SSE logs, it returns following error:



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the API client.
2. Send a request to the following endpoint: /ccadminx/custom/v1/logs?loggingLevel=debug&format=zip
3. No logs are returned from the extension server and following message ""General exception during invocation"" is received in response.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.