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Password Reset Emails Directs User to Wrong Environment (Doc ID 2558622.1)

Last updated on DECEMBER 07, 2022

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Customer is trying to reset password in OCC Admin of a environment and when they click the reset link in the email received it is directing them to different environment from the one they requested for

Eg:Customer is trying to reset password in UAT environment and in the password reset email the link is directing to the Test environment

Cause

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In this Document
Symptoms
Cause
Solution


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