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Commerce Action Runs for 30 Minutes Before Error [Failure of Web Server bridge] (Doc ID 2559322.1)

Last updated on JULY 08, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 18 D and later
Information in this document applies to any platform.


When performing a Commerce action on a quote, the action runs for approximately 30 minutes before an error message appears on the screen:

Failure of Web Server bridge: No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.

The action does complete successfully, as seen by the quote history and performance logs.


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