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Same Emails With Different Purposes Get Merged (Doc ID 2559488.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


Why Same Emails with different purposes get merged ?

Test steps:
1. Create P1,P2,P3 with same email address but different contact_point_purpose.
2. Create merge request for P1,P2,P3.
3 The expected result is that three parties merged and same email addresses with different contact_point_purpose are retain.

Now the merge logic on Email is that only same Email address with same contact_point_purpose will be merged. Same merge logic for URL and IM too.



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