Same Emails With Different Purposes Get Merged
(Doc ID 2559488.1)
Last updated on MARCH 12, 2021
Applies to:Oracle Fusion Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.
Why Same Emails with different purposes get merged ?
1. Create P1,P2,P3 with same email address but different contact_point_purpose.
2. Create merge request for P1,P2,P3.
3 The expected result is that three parties merged and same email addresses with different contact_point_purpose are retain.
Now the merge logic on Email is that only same Email address with same contact_point_purpose will be merged. Same merge logic for URL and IM too.
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