My Oracle Support Banner

Eloqua: Emails: Font is too Small on Mobile Devices (Doc ID 2559772.1)

Last updated on APRIL 10, 2023

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

When viewing an email created in the Responsive Design Editor on a mobile device, the font is too small and cannot be read without magnification.

Changes

Header and Footer assets created before the Responsive Design Editor was implemented included tags that are not compatible with the Responsive Design Editor.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.