MWM Activities Fail To Dispatch With High Scheduler Cycle Time and Activity Message, "Can not communicate with any eligible schedulers"
(Doc ID 2560400.1)
Last updated on SEPTEMBER 19, 2022
Applies to:
Oracle Mobile Workforce Cloud Service - Version NA and laterOracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.
Symptoms
MWM/ORS not scheduling/dispatching activities. Scheduler average cycle time is very high and very little work is showing on the CDI since FAs being created are not being assigned to any Crews. The message shown on a sample Activity is:
Changes
Cause
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