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Problem With Support Portal Performance (Doc ID 2560489.1)

Last updated on JULY 06, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

On : NA version, OCI Cloud Ops

Problem with Support Portal performance

Is there an issue with the Support Portal?
Performance is very slow viewing tickets, and I am unable to open ticket details fully, getting the window stuck with a "Fetching Data..." icon as per screen shot attached. followed by a browser page warning.

Solution

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In this Document
Goal
Solution


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