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Missing Notifications from BPM Worklist After Username Change (Doc ID 2560496.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Pending notifications from BPM worklist are missing. Administrators had a mass user name update recently and  pending notifications went away.  How can users get notifications back since there are hundreds of invoices, expenses, PO's change orders requests, supplier profile change requests that are pending approval. Users can not not take action as notifications are missing.

It is expected that notifications are  there after a name update.

 
The issue can be reproduced at will with the following steps:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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