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RPASCE: "Formats/Users/Security - Import" Task Hangs or Does Not Replace Target (Doc ID 2561498.1)

Last updated on APRIL 16, 2021

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 17.1 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 17.1 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

The "Formats/Users/Security - Import" task has been running for several hours. The live log shows that Formats are found and copied into global and ldom00; however, the copy stops at Import lp_wb format / Import template level format in ldom01. For example (with -verbose setting): 

Changes

 

Cause

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