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Non-Production Instance, "The system cannot process your request..." Trying To Create A New Business Process Record: Can not find upper form prefix and form_id (Doc ID 2561589.1)

Last updated on JULY 03, 2019

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

On any Non-Production instance of Unifier : Any Version

When trying to create a new workflow type Business Process record the following Alert pops up:

The system could not process you rrequest. Logging in again may help in some cases. Contact your System Administrator if you are still having problems.

When the Unifier log files are pulled the following can be found therein:

Can not find upper form prefix and form_id

Cause

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In this Document
Symptoms
Cause
Solution


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