My Oracle Support Banner

AR Transaction Imported From Service Contracts Not Importing Salesperson Information. (Doc ID 2561601.1)

Last updated on JULY 31, 2019

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.04.0 version, Service Contract

AR transaction imported from Service Contracts not importing Salesperson information.

Steps to reproduce:-
1. Import Service Contract into AR through AutoInvoice.
2. Navigator -> Receivables -> Billing -> Manage Transactions -> Search for the transaction
3. At the header level, the 'Salesperson' field is not populated

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.