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Lead Assignment Is Not Working (Doc ID 2561806.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
Lead Assignment Is Not Working

I tested the lead assignment in the test environment and it worked correctly as configured,

But when i transferred all configurations to the production it did not work, everything is checked but still not working!

EXPECTED BEHAVIOR
-----------------------
Lead assignment to work as per configuration.

Cause

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In this Document
Symptoms
Cause
Solution
References


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