Lead Assignment Is Not Working
(Doc ID 2561806.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.01.0 version, Leads, Sales Campaigns
ACTUAL BEHAVIOR
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Lead Assignment Is Not Working
I tested the lead assignment in the test environment and it worked correctly as configured,
But when i transferred all configurations to the production it did not work, everything is checked but still not working!
EXPECTED BEHAVIOR
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Lead assignment to work as per configuration.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |