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When Runs the Recompute the Ownership in FCCS Error  "An unknown error has occurred. Please investigate the logs." (Doc ID 2563495.1)

Last updated on JULY 07, 2021

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version N/A to N/A [Release 11.1]
Information in this document applies to any platform.

Symptoms

 

When a user tries to run the Recompute the Ownership, it errors out with a message in Job Console:

Error: "An unknown error has occurred. Please investigate the logs." 

Processing started for Scenario: Actual, Year: FY18, Period: P1

Calculating ownership data.

Validating ownership data.

Validating ownership data success.

Submitting ownership data.

Submitting ownership data completed.

Submitting ownership data.

Submitting ownership data completed.

Submitting ownership data.

An unknown error has occurred. Please investigate the logs.

Observation:

++ In the backlog logs(Planning_WebApp.log) so see java.lang.ArrayIndexOutOfBoundsException

++ In Consolidation Screen,  do see

'Ownership data for certain Parent/Legal Company combinations are invalid.

Please identify the incorrect ownership % in the Parent/Legal Entity view and then correct it in the Parent/Child view.'

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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