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Fusion Global HR and Payroll: Cannot Download HCM Extract Log Files and Receive Error 'The file was not downloaded or the file was not downloaded correctly' (Doc ID 2563684.1)

Last updated on JULY 02, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.19.04.0. The note has been reviewed and is current for release 11.13.20.04.0.

Symptoms

Unable to download the log files and receiving the following error:

 

The file was not downloaded or the file was not downloaded correctly.

 

Navigation: My Client Groups > Payroll > View Flows.

Cause

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In this Document
Symptoms
Cause
Solution


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