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In Field, Issues and Drawing Management, There is a Grey Screen When Loading. (Doc ID 2563916.1)

Last updated on OCTOBER 03, 2019

Applies to:

Oracle Primavera Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

DESCRIPTION OF PROBLEM:
In Field, Drawing Management as well as images on Issues, the images often don't show up. The screen stays grey until click zoom and then it loads.

STEPS TO REPRODUCE:
1. Go to Field, Issues.
2. Highlight an Issue.
3. Go to Files tab, Click on jpg, png, pdf file.
4. Screen stays grey until zoom is clicked and the photo finally loads.



Cause

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In this Document
Symptoms
Cause
Solution
References


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