My Oracle Support Banner

Team Member added 2 times in the Opportunity Team after clicking on both Apply and OK Buttons (Doc ID 2564106.1)

Last updated on SEPTEMBER 02, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------
An error message is received when trying to add a duplicated Team member in the Opportunity or when clicking on both 'Apply' and 'OK' buttons while adding the selected member.

 

ERROR MESSAGE:

-----------------------

An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 40, Server Domain: FADomain, Service Instance: UIServer_1, Application Name: ORA_CRM_UIAPP.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open an Opportunity
2. Go to Team Members
3. Try to add a member that is already in the Team or add a new member and click on both Apply and OK Buttons.
4. See the error message



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.