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CRM Omni Channel Events Real Time Subject Area Returns No results for #Queue Assignments (Doc ID 2564198.1)

Last updated on SEPTEMBER 13, 2019

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

The requirement is to report on number of queue assignments using CRM Omni Channel Events Real Time subject area?

Why CRM - CRM Omni Channel Events Real Time Fact #Of Queue Assignments does not return any data?

How to report on number of queue assignments?

Solution

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In this Document
Goal
Solution
References


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