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Tasks is in "Processing Started" Status (Doc ID 2564246.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

On : 18 version, Core Product Functionality

ACTUAL BEHAVIOR
---------------
Customer is in need to have the tasks completed that they have in a started process from YYYY to YYYY. Company XXXX. There is a total of 15** tasks.

EXPECTED BEHAVIOR
-----------------------
Tasks to have "Completed" Status


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle Warehouse on Cloud
2. Navigation Path: RF (Gun Scanners)
3. Enter the task execution RF screen.4,
4. Ctrl+P (as the task is in "Processing started" status).
5. RF will prompt for Task/Container Nbr
6. Scan the task number.7
7. Scan the drop location.
8. Exit the task execution screen.


Cause

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In this Document
Symptoms
Cause
Solution
References


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