My Oracle Support Banner

RPASCE: Cannot Remove Users Workbooks Using OAT (Doc ID 2564276.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 16.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 16.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 17.0 and later
Information in this document applies to any platform.

Symptoms

It is not possible to remove Workbooks Using OAT (Online Administration Tools) if the User Name is in Uppercase while the User ID is in lowercase.

'No workbooks were found for deletion' message can be found in the log, although the user selected has workbooks.

Steps to Reproduce:

For a user like the following;

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.