UpdateExpiredPassword Endpoint Is Throwing Error Code 83037
(Doc ID 2564379.1)
Last updated on MARCH 03, 2020
Applies to:
Oracle Commerce Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
When trying to use the Token, sent in the forgot password email With the /ccstore/v1/profiles/updateExpiredPassword endpoint, the endpoint is returning the following error\response
{
"errorCode": "83037",
"message": "Resetting this account's password is not allowed. Check the link in your email and try again.",
"status": "400"
}
"errorCode": "83037",
"message": "Resetting this account's password is not allowed. Check the link in your email and try again.",
"status": "400"
}
The email was successfully received with the token and usePasswordGenerationForForgottenPasswords is set to false. So the email sent contains a token versus password. However, the token in the email does not appear to be working with /ccstore/v1/profiles/updateExpiredPassword
Reproducible steps
1) Create account
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |