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Error Removing A Duplicate Beneficiary/contact (Doc ID 2564452.1)

Last updated on JANUARY 27, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Error removing a duplicate beneficiary/contact

We are receiving an error when trying to delete a duplicate beneficiary in Oracle.


ERROR
-----------------------
#1
You cannot delete the contact because the person is designated as a benefit dependent or beneficiary, or attempt was made to process the benefit designation. (PER-1531462, )
You can remove any benefit designations for the person and then end date the contact. Contact your Benefits Administrator for assistance.
#2
Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your benefits administrator for assistance. (PER-1531463)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Remove Contact/Beneficiary
2. Error(s) thrown.


Cause

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In this Document
Symptoms
Cause
Solution
References


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