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Assignment Process Error (Doc ID 2564559.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Leads, Sales Campaigns

Assignment Process Error

Users have a problem with the Lead Processing Activities Process. The rules for the lead delegation have been correctly set up.
However the process always fails with a generic message similar to the below

However, when run on diagnostics mode, the process completes successfully and it seems to correctly follow our setup. So we have no info on what could potentially be wrong.


ERROR
-----------------------
The process 6004 started at time Tue Jun 18 12:39:35 UTC 2019 and is processing the following number of work objects: 1. (MOW-225172)
The total number of work objects processed: 1. Number of work objects successfully processed: 0. Number of work objects failed: 1. (MOW-225127)


Cause

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In this Document
Symptoms
Cause
Solution
References


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