My Oracle Support Banner

Unable to Access any Options in the DIPC environment (Doc ID 2565094.1)

Last updated on JUNE 16, 2022

Applies to:

Data Integration Platform Cloud - Version 18.4.3 and later
Information in this document applies to any platform.

Symptoms

The following is received when attempting to access any option in Oracle Data Integration Platform Cloud (DIPC) Console, such as "Accessing My Account and My Services Dashboards and Managing Users":

Internal Server Error Internal server error.
Unable to retrieve data while auto-refreshing. Page contents may be stale

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.