My Oracle Support Banner

Fusion Applications - Global Payroll - Unable To Convert Pending Worker To Employee For A Specific Legal Employer (Doc ID 2565171.1)

Last updated on JULY 15, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Global Human Resources

When attempting to convert a pending work,
the following error occurs.

An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident; 79, Server Domain: FADomain, Server Instances: UIServer_as1_01, Application Name: ORA_HCM_UIAPP

If trying with quick convert, another error is raised:
A payroll relationship with this number already exists. Enter a unique number. (PAY-1635393)

The issue can be reproduced at will with the following steps:
1. Navigator
2. New Person
3. Select pending Worker - Actions - Convert




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.